Last Updated: January 6, 2023
This Privacy Statement outlines how personal information about you is collected, used, disclosed and otherwise processed by Noho Health Inc. and its affiliates (“Noho Health,” “we,” “our,” or “us”) with respect to your use and interaction with Noho Health via our website https://takecareof.com/ (the “Website”), our mobile application (the “Application”), the services available through our Website and Application, and through other online activities involving Noho Health products and services of Noho Health affiliates (collectively, the “Services”). This Privacy Statement also applies to the personal information we collect offline.
Your use of our Services, and any dispute over privacy, is subject to this Privacy Statement and our Terms of Use, including its applicable limitations on damages and the resolution of disputes.
Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Information We Collect Directly from You. The information we collect from you depends on how you use our Services. Information we collect may include:
Information We Collect from Other Entities. Information we collect from other entities may be combined with other information we have collected about you in order to complete requests you have made or facilitate transactions you have initiated via the Services, or for other purposes, such as fraud prevention, authentication, order management, to supplement customer profiles, and for marketing purposes. Information we may collect about you from third-party sources may include your name, e-mail address, mailing address, phone number, and other contact information.
Information We Collect Automatically. When you visit our Website, we collect technical data including the name of your internet service provider, the website that you used to link to our Website, links you click on or Website, and your IP address. We may also collect information about the length of time you spent visiting our Website and/or using our Services, the referring URL, or the web pages that led you to our Website. We use this data from time to time for statistical purposes, including use of information in de-identified and aggregated format. Please see the Use of Cookies and Other Tracking Mechanisms section below for more information.
We use your information, including your personal information, for the following purposes:
We may also store or transfer your personal information outside of your country of residence. See the How We Store Your Personal Information section for more information about how we store your information. See the Your Options section to learn what choices you have regarding our collection and use of your personal information.
We may share your information, including personal information, such as your responses to forms, quizzes, or surveys you submit via the Services, as follows:
Vendors, Service Providers, and Other Processors. We may disclose the information we collect from you to vendors, service providers, or other processors, such as customer management providers, IT services providers, data storage providers, technical support providers, payment processors, and shipping providers, to help us provide our Services to you, to assist us in analyzing how our Services are used, and to provide other services.
Subsidiaries, Affiliates, and Partners. We may disclose the information we collect from you to our affiliates or subsidiaries, including Bayer, as needed to provide the Services to you, and for other purposes, such as marketing and advertising purposes, and for analytics and measurement purposes.
Promotional. We also may, at times, share your personal information with promotional and marketing partners that may send you promotional or marketing communications on our behalf, and about their own products or services, about the products and services of other third parties, or for their marketing, advertising, or analytics and measurement purposes.
In addition, we may also share your personal information under the following circumstances:
Legal Requests and Obligations. We may disclose personal information when authorized or required by law, such as to respond to court orders, subpoenas, or other legal processes by authorities with jurisdiction. We may also disclose personal information to meet our obligations to health and drug regulators.
Business Transfer. We may transfer or assign your personal information as a result of, or in connection with a merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, liquidation or other business transaction.
To Protect Us and Others. We disclose your information when we believe it is appropriate to do so to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Statement, or as evidence in litigation in which we are involved.
Aggregate and De-Identified Information. We share aggregate or de-identified information about users with third parties for marketing, advertising, research, or other purposes.
We store your personal information with data processors or servers owned by us or acting on our behalf and responsible to us.
Some of this data may be stored or processed on computers or servers located in jurisdictions other than your country of residence, whose data protection laws may differ from the laws of your country of residence. Accordingly, your personal information may be accessible to law enforcement and/or regulatory authorities according to the applicable laws of such jurisdiction.
Subject to applicable laws in non-Canadian jurisdictions, for personal information that we collect and process from Canadian residents, we have appropriate protections in place to require processors in non-Canadian jurisdictions to maintain protections for the personal information that are equivalent to those that apply in Canada.
We only retain personal information for as long as is reasonably necessary for us to render a service you have requested or to which you have given your consent, and for business and/or legal reasons (e.g. for retention periods determined in connection with limitation periods for potential litigation, etc.).
Like many websites and online services, we automatically collect technical data when you visit and use our Website.
Cookies. Cookies and other similar technologies are identifiers that enable our Website to provide the Services to you. We use cookies to collect information on how users navigate our Website, personalize content and provide targeted advertisements through third-party advertising networks when you visit other sites. There are two types of cookies we use:
Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in and as you move through our Services.
Persistent cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Website who disable cookies will be able to browse certain areas of the Website, but some features may not function.
Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Third Party Analytics. We use automated devices and applications, such as Google Analytics, to evaluate usage of our Website. We also may use other analytic means to evaluate our Website. We use these tools to help us improve the performance of our Website, Services, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
Cross-Device Use. We and our third party service providers, including Google, may use the information that we collect about you (whether directly from our Website, through your device(s), or from a third party) to help us and our third party service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). We and our third-party service providers also may use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you e-mails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third-Party Ad Networks section below. Please note: if you opt-out of these targeted advertising cookies, your opt-out may be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you may need to opt-out from each browser or device that you use.
Do-Not-Track Signals. Please note that our Website does not recognize or respond to any signal which your browser might transmit through the so-called “Do Not Track” feature your browser might have. If you wish to disable cookies on our Website, you should not rely on any “Do Not Track” feature your browser might have. For more information about do-not-track signals, please click here.
Ad Networks. We use network advertisers to serve advertisements on non-affiliated websites or other media (e.g., social networking platforms). This enables us and these network advertisers to target advertisements to you for products and services in which you might be interested. Ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, pixels, LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These cookies and other technologies are governed by each entity’s specific privacy policy, not this one. We may provide these advertisers with information, including personal information, about you. Users may opt out of many ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising. Please be advised that opting out of ad networks will opt you out from certain companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Additional information is available on the DAA’s websites at www.aboutads.info and https://youradchoices.com/appchoices.
We use technical and organizational security precautions to protect your personal information from manipulation, loss, destruction or unauthorized access, use, disclosure or alteration. Please be aware that despite our efforts, no data security measures can guarantee security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust, unique password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
Our Website and Services are not intended for child audiences and we have no intention of collecting personally identifiable information (such as name, address, telephone number) from children. If you discover that your child has provided us with personally identifiable information, we ask that a parent or guardian of the child contact us at data-privacy@takecareof.com or complete the form available at: https://preferences.takecareof.com/privacy to have this information deleted from our records.
If you are a California resident, please click here for a supplemental California Privacy Statement containing additional information about the processing of your personal information and the rights granted to you by California law.
Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at data-privacy@takecareof.com with “Nevada Opt-Out” in the subject line, or complete the form available at: https://preferences.takecareof.com/privacy.
If you are a Canada resident, please click here for a supplemental Canadian Privacy Statement containing additional information about the processing of your personal information and the rights granted to you by Canadian law.
Our Website may be linked from another website or have links to other websites such as social media platforms. This Privacy Statement only relates to our collection and use of your data on our Website and we are not responsible for the privacy policies and practices of other third-party websites, including from any provided links. If you would like information on any other party’s privacy policy, you should contact that party directly, and we encourage you to do so.
Noho Health Inc. (“Noho Health”) maintains a Loyalty Program for Customers (as defined in the Terms of Use) to earn rewards who regularly take and track their Care/of vitamins (the “Loyalty Program”). By participating in the Loyalty Program, you agree to abide by these Loyalty Program Terms and Conditions (“Terms”) and our Terms of Use and the Privacy Policy (both available on our website and incorporated herein by reference) These Terms supplement the Terms of Use and Privacy Policy. Please consult the Care/of Terms of Use and Privacy Policy before agreeing to these additional Terms. Capitalized terms not defined in these Terms have the meanings given in our Terms of Use. In order to be eligible a Customer must (i) download the Noho Health “Care/of application” (the “App”) and (ii) track their vitamin usage activity in their account on the App (“Vitamin Usage”).
If a Customer achieves certain Vitamin Usage milestones or goals, as determined by Noho Health, Customer will be eligible to earn rewards (“Carrots”). Carrots will be posted to a Customer’s account within twenty-four (24) hours of the Customer earning such Carrot and Customers can view their Carrot balance by checking their account either online or in the App. Carrots can be used towards future Noho Health purchases of eligible Products made available by Noho Health on its marketplace which is accessible on its Website or App.
Carrots may only be earned by Customers who reside within the United States and are 18 years of age or older. Carrots that have not been redeemed within one (1) year after they are added to an account will expire. If you redeem your Carrots for a promotional store credit, that credit will expire one (1) year after it has been added to an account if it is not used. Carrots are not valid for cash or cash equivalents. Carrots cannot be transferred to other people or accounts.
IN NO EVENT WILL NOHO HEALTH BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS, EVEN IF NOHO HEALTH HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL NOHO HEALTH’S AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THESE TERMS EXCEED THE AGGREGATE AMOUNT OF THE VALUE OF CARROTS MADE BY NOHO HEALTH TO YOU IN ACCORDANCE WITH THESE TERMS.
The Loyalty Program is Void Where Prohibited Notwithstanding anything else contained in these Terms, this Loyalty Program is void wherever prohibited by law.
Right to Cancel the Loyalty Program or Change the Terms Noho Health reserves the right to modify or cancel the Loyalty Program or to change these Terms and eligibility for participation at any time, in its sole discretion, and will use reasonable efforts to notify you by emailing you or by updating the “last updated” date at the top of this page. By continuing to participate in the Loyalty Program after the Terms have been modified, you agree that the modified Terms are acceptable to you and binding on you. If you do not accept the modified terms, your only recourse is to stop participating in the Loyalty Program and forfeit any unclaimed Carrots.
Right to Close Accounts Noho Health reserves the right to terminate your participation in the Referral Program for any reason or no reason. In the event Noho Health exercises this right, any Loyalty Program participant will be given thirty (30) days notice to redeem their Carrots or store credit. Further, Noho Health reserves the right to close the account(s) of any Referrer and/or Referred Customer if the Referrer and/or Referred Customer breach any of these Terms or violates any applicable law, statute or governmental regulation. In the event that Referrer or Referred Customer was issued Carrots, or other credit, based on inaccurate information provided by the Referrer or Referred Customer or as a result of a breach of these Terms, Noho Health may request reimbursement for such issued and used credits.
Carrots may be available for additional programs and actions, including referring friends or family to become Customers.
Opt-out of promotional communications. In the event you wish to unsubscribe from receiving promotional communications from us, you may opt-out by:
Changes to This Privacy Statement This Privacy Statement is effective as of the Effective Date listed at the top of this Notice. We may change certain parts of this Privacy Statement from time to time, so be sure to check this Privacy Statement regularly. Any changes to this Privacy Statement will be communicated promptly on this page. Please contact the website administrator with any problems, questions, or suggestions that you may have. The constant development of the Internet requires occasional adjustments to our Privacy Statement. We retain the right to make changes when necessary.
Contact Us If you wish to know what information we have in our files about you, ask a question about the information in your file, or request a change or correction to your personal information under our control, please contact:
NoHo Health Inc.
850 3rd Ave
Suite 601 ATTN: Care/of
Brooklyn, NY 11232
E-mail: data-privacy@takecareof.com